Feeroj Shams
- Role
- Director, Global Alliances, Contact Center Solutions at Microsoft
- Location
- Long Beach, NY, US
- LinkedIn followers
- 500 followers
About Feeroj Shams
Results-driven and analytical senior executive with over 20 years of experience leading…
Experience
Director, Global Alliances, Contact Center Solutions
Jan 2023 — Present
Contributing towards fulfillment of the Microsoft mission to enable every person and every organization on the planet to achieve more!
Education
Boston University
Computer Science
1996 — 2000
Dhanmondi Tutorial
O-Level
Maple Leaf International School
A-Level
Skills
- Enterprise Software
- Business Analysis
- Cti
- Outsourcing
- Vendor Management
- Leadership
- Management
- Salesforce.com
- Voip
- Solution Architecture
- Sdlc
- Databases
- Saas
- Analytics
- Team Leadership
- Business Process
- Sales
- Cisco Technologies
- Requirements Analysis
- Business Intelligence
- Technical Support
- Crm
- Pre-Sales
- Sql
- Microsoft Sql Server
- Linux
- Professional Services
- IT Management
- Cloud Computing
- Business Process Improvement
- Software Development
- Cross-Functional Team Leadership
- Telecommunications
- Integration
- Product Management
- Change Management
- Agile Methodologies
- Call Centers
- Process Improvement
- Unix
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