Federico Francioni

About Federico Francioni

Born and raised in Tuscany, I completed my telecommunications engineering studies in Finland and started my professional journey in Milan. Since 2013, I\'m chasing my \'American Dream\' in Silicon Valley. I describe myself as a De·sign·egist,/dəˈzīnəjəst/, part service designer, part digital strategist. For the last 13+ years I\'ve combined these two attributes to bring together diverse mindsets and perspectives and craft innovative experiences for all kinds of users. My expertise is the combination of a technical education enhanced by passionate knowledge of strategy & operations, user experience, design thinking and emerging technologies. I love to get my hands dirty and experiment with new tools and canvases, through continuous iterations. I\'m passionate about inclusive design and workplace experience, leveraging blogging and podcasting as an outlet to share my thoughts with digital practitioners, creative thinkers and design enthusiasts. When I step away from my computer, you can find me on a sand court playing beach volleyball, my \"well-being addiction\" for the last 23 years. Specialties- Digital Strategy- Enterprise Collaboration / Employee Engagement- Future Vision & Innovation Design- User ExperiencePersonal Website: FedericoFrancioni.comMedium / Twitter:@fedino82

Experience

1. Head of Digital Experience and Content

   Meta

   Feb 2022 — Present · Menlo Park, CA, US

   I lead a team of service designers, AI & NLP specialists and knowledge management specialists, focused on improving Meta\'s employee experiences globally across our digital surfaces while enabling conversational AI tools at scale.

Education

• Università degli Studi di Firenze

  Networks and Communications, Telecommunications Engineering

  2001 — 2008

• Liceo Scientifico F. Redi

  High School Diploma

  1996 — 2001

Skills

• Social Networking
• Web Analytics
• New Media
• Digital Media
• Crm
• User Experience
• Workplace by Facebook
• Marketing Strategy
• Mobile Devices
• Strategy
• E-Commerce
• Customer Experience
• Jive
• Social Media
• Digital Marketing
• Marketing
• Mobile Media
• Digital Strategy
• Web Marketing
• Project Management
• Analytics
• Online Advertising
• Web 2.0
• Management Consulting
• Enterprise Collaboration
• Digital Transformation
• Online Marketing
• Social Enterprise
• Market Analysis
• Enterprise Social Networking