Febin Joseph
Operations Supervisor @Deichmann
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WORK HISTORY
Operations Supervisor @Deichmann
England, GB
Deichmann UK, Operations Supervisor, Bury, Manchester, United Kingdom Aug 2024 – Present• Lead people operations across recruitment, onboarding, training, performance management, and employee relations within a high-volume retail environment, supporting day-to-day workforce effectiveness and service delivery.• Advise line managers on HR policy, disciplinary processes, absence management, and performance improvement planning, contributing to more consistent case handling and a potential 12–18% reduction in repeat people issues.• Optimise workforce planning, rota management, and staffing allocation to balance operational coverage and labour cost control, with scope to track 8–14% reduction in overtime spend and understaffing gaps.• Analyse people, productivity, and sales data to support management decisions, capability planning, and store performance, helping inform measurable outcomes such as 6–12% uplift in productivity, retention, or labour efficiency
EDUCATION
Bangalore North University
Bachelor of Business Administration - BBA, Business/Human Science
The University of Salford
Master's , Human Resources Management/Personnel Administration, General
ABOUT FEBIN JOSEPH
As an Operations Supervisor at Deichmann since August 2024, I have been leveraging my expertise in Customer service, team management, and training to support operational excellence and deliver exceptional customer experiences. I collaborate with a talented team to contribute to the growth and success of a renowned brand in retail operations. I have an Master\'s in Human Resources Management from University of Salford, and I\'m a proud Assoc CIPD. I combine academic knowledge with professional experience to drive impactful HR functions. My commitment lies in fostering workplace development and aligning strategic HR solutions with organizational goals.
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