Frank Digiovanni

About Frank Digiovanni

Hands-on Senior Business Systems Analyst with 20+ years of experience bridging business objectives with technical execution across data-driven environments, including heath care, manufacturing, logistics, supply chain, and transportation. Expert at leading end-to-end business analysis, technical analysis, data architecture, and designing scalable data warehouse solutions.Highly skilled at modernizing undocumented legacy systems, driving Agile delivery using tools like Jira, confluence and using AI-powered tools to automate documentation, visualize data flows, and accelerate insights. Proven ability to translate complex business requirements into functional specifications, robust data models, and actionable technical deliverables. Passionate about enabling organizations to leverage data for transformative outcomes through clear communication, strategic analysis, and innovative problem-solving.Industries: Transportation, Health Care, Supply Chain, Pharmaceutical, Waste-to-Energy, Finance/Banking, Hospitality, Big 5 consultingCore Competencies: Requirements Gathering, Data Analysis, Process Redesign, Systems Integration, Legacy Modernization, Technical Documentation, AI/ML Applications

Experience

1. Principal Business Systems Analyst

   UniFirst Corporation

   Apr 2024 — Present

   Enterprise Data Warehouse Group • Lead business analysis initiatives supporting four enterprise data warehouses/data lakes across financial operations, strategic marketing, supply chain, and executive analytics. • Engage with stakeholders to gather, document, and prioritize requirements; translate intricate revenue and accounting logic into precise technical specifications. • Profile and analyze large datasets using T-SQL to validate requirements, troubleshoot issues, and uncover insights that guide solution design. • Drive Agile delivery, managing sprint planning, backlog grooming, and stand-ups via Jira for a cross-functional team. • Successfully led a critical data warehouse modernization (SQL Server 2003 to 2022), reverse-engineering undocumented workflows and designing a parallel-run migration that ensured zero business disruption. • Develop Python tools that leverage AI to extract and summarize undocumented stored procedure logic, streamlining future enhancements. • Maintain a dynamic Confluence knowledge base incorporating AI-powered documentation with Mermaid for ERDs and process flows, standardizing templates for requirements, data specs, and architectural diagrams. • Serve as a key liaison between business and technical teams, ensuring alignment of goals and the quality of deliverables. • Regularly deliver insight-driven solutions by combining business systems analysis expertise with enterprise architecture perspective.

Education

• Project Management Institute

  PMI Certification Program

  2006

• Carnegie Mellon University

  (Emeritus) Computer Vision , 2023 (10wks/200+hrs)

• MIT Sloan School of Management

  Project management

  2000

• New Jersey Institute of Technology

  BS, Computer Science

  1982 — 1986

• Rutgers Business School

  Mini-MBA, Business Essentials

  2012 — 2012

• Massachusetts Institute of Technology

  Artificial Intelligence

  1999

Skills

• IT Strategy
• Software Project Management
• Crm
• Vendor Management
• Cross-Functional Team Leadership
• Software Development
• Pmp
• Soa
• Business Process Re-Engineering
• Business Process Improvement
• Weblogic
• Integration
• Eai
• Java
• Project Management
• Project Planning
• Program Management
• Oracle
• Requirements Analysis
• Agile Methodologies
• Management
• Business Analysis
• IT Management
• Business Intelligence
• Process Improvement
• Sdlc
• Outsourcing
• Data Warehousing
• Professional Services
• Architecture
• Java Enterprise Edition
• Etl
• Enterprise Software
• Enterprise Architecture