Felicia Dunston Cokley
Program Management & Change Enablement
- Role
- Sr Program Manager, Customer Experience Pmo, Strategy and Operations at Workday
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Felicia Dunston Cokley
Combines in-depth program management acumen with a lens for operational excellence. Innovative problem solver; resolves complex issues, achieves goals, and delivers high quality results in challenging environments. Effectively communicates information and risk to diverse levels of personnel. Maintains confidentiality and integrity when managing sensitive projects. Prepares C-level executives for project briefings. Background includes a master\'s degree in communications, Change Management Practitioner (Prosci), and Project Management Professional (PMI), and Certified Diversity Practitioner (NDC) designations. Future CoS, PMO leader, or COO.CORE COMPETENCIES: Program and Portfolio ManagementCross-Functional CollaborationSuccess with Problem ProjectsSuccess with Confidential & Sensitive ProjectsC-Level CommunicationRecruiting OperationsSoftware Implementations Data-Driven Decision MakingCost Estimating and Budget ManagementProcess ImprovementsMentoring and CoachingEmployee Engagement/ ExperienceDiversity, Equity, Inclusion, and Belonging Employee Resource Group Management
Experience
Sr Program Manager, Customer Experience Pmo, Strategy and Operations
Jun 2024 — Present · Atlanta, GA, US
Education
Clark Atlanta University
Bachelor of Arts - BA, Business Administration and Management, General
Grady College of Journalism and Mass Communication, University of Georgia
Master of Arts - MA, Mass Communication, Journalism
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