Fawzia A.
Director – Business Applications and Product Management
- Role
- Director - Business Applications at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Fawzia A.
Experienced IT leader with broad expertise across SaaS, Retail, Finance, Life Sciences, High Tech, and Communications. Skilled in driving digital transformation aligned with business goals and KPIs. Proven track record implementing CRM/CX platforms and enhancing end-to-end customer experience across Support, Success, Onboarding, Billing, and Revenue Recognition
Experience
Director - Business Applications
Dec 2025 — Present · Chennai, IN
Education
BSA Crescent Institute of Science and Technology
Bachelor of Engineering - BE
Loyola Institute Of Business Administration
Master of Business Administration - MBA
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