Steven Wang
National Director Surety Operations @Intact Insurance Specialty Solutions
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WORK HISTORY
National Director Surety Operations @Intact Insurance Specialty Solutions
Member of the North American Surety Operations Leadership team. Leading a team of 60+ Surety professionals across multiple Canadian locations, I oversee national operations to deliver top-tier service to our Surety partners while driving operational efficiency. The team is focused on optimizing processes, building strong relationships, and ensuring a seamless experience for both brokers and clients.
EDUCATION
York University
Bachelor's degree
SKILLS
ABOUT STEVEN WANG
Strategic operations executive with a strong track record of driving operational excellence, enhancing customer experiences, and achieving significant cost savings. Adept at leading diverse teams, fostering collaboration, and simplifying complex processes. Skilled in stakeholder management, relationship building, and process improvement. Recognized for expertise in operational strategy, people development, and delivering measurable results.Summary of SkillsStrategic Operations LeadershipTeam Collaboration and LeadershipCustomer Experience EnhancementProcess Improvement and Optimization Through AutomationStakeholder and Relationship ManagementOperational Efficiency and Cost ReductionAnalytical Thinking and Problem-SolvingStrong Communication and Presentation
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