Ferenc Csatlós
Head of Operations @Securian Financial
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WORK HISTORY
Head of Operations @Securian Financial
Accountable for end-to-end service and operations excellence across all business lines including Individual Life, Group Life, Individual Annuities, Retirement and the Financial Institutions Group. Responsible for overseeing all aspects of the entire customer lifecycle by providing service excellence through the delivery of consistent, high-quality, and cost-effective solutions. Functions including customer service contact center, claims and benefits administration, inforce administration, life and annuity new business, licensing, compensation processing, individual life and group underwriting, medical underwriting, customer solutions and optimization.
EDUCATION
The University of Toledo
BBA, Computer Information Systems (CIS) & Operations
The University of Toledo
Master of Business Administration - MBA, Concentration on Finance
SKILLS
ABOUT FERENC CSATLÓS
My expertise in simplifying complex issues by blending business experience with Lean Six…
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