Farah Bondre

Digital Transformation Manager @Accenture

Currently managing a top priority program at a UK telco, responsible for the delivery of mobile propositions for the clients’ 18M customers on all digital channels (new products, capabilities and customer experience enhancements) Led a scaled agile delivery of a device trade-in proposition that is expected to bring in revenues of £10M over the next 5 years at a leading UK telco Developed an open network delivery and release framework for a telecom consortium that would help increase involvement from global telecom operators and vendors; Built a business case for additional investment in training and roll-out of the framework Managed the technical scoping and planning of a new customer proposition projected to earn a leading media company over £40M in revenue over the next 3 years and increase revenue share from 15% to 25% via 3rd party media partnerships Developed a go to market strategy for the professional services arm of a conversational AI product company; Leveraged the same to launch a £4M messaging and automation program for their client Led a digital transformation project that involved redefining and implementing a students\' digital experience at a leading university in the United Kingdom