Flavio D.
Technology Executive, Strategy, Innovation | Digital Commerce | Experiential Retail | Restaurant Retail | Hospitality
- Role
- Head of Software Engineering at Dutch Bros Coffee
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Flavio D.
Strategic technology and business leader with 20+ years of experience in 4 continents, leading innovation and growth at large, complex IT and product organizations, delivering critical capabilities, developing and executing digital strategies guided by these imperatives: Delivery of large-scale, transformative e-commerce, digital, and AI-powered capabilities Business solutions deployed to 80+ countries, handling over 60 million transactions per day with $150 billion/year in volume Delivered digital commerce growth platforms at Starbucks for digital ordering and fulfillment across the US and Canada Implemented digital transformation for Starbucks customer & retail technology, accelerating time to value and quality of solutions Expansion to new markets and geographies, with new lines of business, distribution channels, and mergers and acquisitions Launched Starbucks Delivers technology, increasing service revenue by 8x Led technology for acquisitions, technology transfers, and licensing Delivered catering technology at Panera, enabling revenue growth through delivery-catering initiatives and the development of hub production facilities Optimization of tech initiative costs to boost ROI by enhancing existing and launching new organizations Scaled digital retail organization at Starbucks with a global talent sourcing approach in US, Canada, Latin America, and Europe Developed technology strategies supporting growth in global markets Established Global Centers of Excellence capability in Chicago, Sydney, Tokyo, London, and São Paulo, supporting regional deployment to business locationsI strive to make organizations better than when I joined, focusing on results through shared purpose, collaboration, building strong relationships, and growing high-performing teams. Success is never a solo act.My favorite business book is The Soul of A New Machine, by Tracy Kidder, one of the most riveting narratives of overcoming impossible odds.
Experience
Head of Software Engineering
Jul 2025 — Present
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