Fazil Shaik

Building Zomato📈 | Customer experience🌟

Role: Experience Delight Specialist at Zomato
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Experience Delight Specialist
Zomato
Feb 2025 — Present · Hyderabad, IN

Education

Doctor B.R. Ambedkar Open University
B.com
2017 — 2020

Contact information

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•••••@zomato.com
Personal email
•••••@•••••.com
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Current company

Zomato

Information Technology & Services · 4K employees · Founded 2008

Zomato is a multi-service food platform operating in over 19 countries, specializing in restaurant discovery, online food delivery, dining reservations, and supply chain solutions for the food industry. Initially established as a restaurant review platform, Zomato has evolved to include a robust food delivery service, which is its primary revenue driver. The platform delivers approximately 1.3 million orders daily from over 150,000 restaurants across 556+ Indian cities and has expanded to around 700 cities globally. In addition to food delivery, Zomato offers logistics services through its subsidiary Runnr, which fulfills around 300,000 orders monthly. The company also provides fresh ingredients to restaurants via its Hyperpure service, operating large warehouses in major cities. Zomato has embraced cloud kitchens to enhance service in specific areas, managing 663 kitchen units across 50 cities in India. Furthermore, Zomato utilizes its advertising platform, AdOnMo, to create value for its stakeholders.

zomato.com

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Experience

Experience Delight Specialist

Education

Doctor B.R. Ambedkar Open University

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