Fazal Pathan
Logistics & Air Freight Operations Professional | 4+ Years Experience | Air Freight, Customs Documentation, Shipment Clearance, SLA/TAT | Open to Logistics & Operations Roles
- Role
- Operation Analyst at KlearNow.AI
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Fazal Pathan
Logistics & Air Freight Operations professional with 4+ years of experience supporting high-volume, time-critical shipments across international logistics operations.Specialized in air freight handling, shipment clearance, customs documentation accuracy, and SLA/TAT compliance. Currently working with Klearnow.AI, where I manage 100–150+ shipments daily and ensure 99%+ documentation accuracy across ISF, BL, CI, PL, PAPS, PARS, and other trade documents.Known for strong ownership, operational precision, and ability to perform under pressure in fast-paced environments. I regularly coordinate with brokers, customers, and internal teams to resolve discrepancies, prevent delays, and ensure smooth end-to-end shipment movement.Previously worked with Noon (Escalations Support) and Worldwide BMO (Canada Trucking), gaining strong experience in customer communication, shipment coordination, and cross-border logistics. Actively interested in opportunities within:Logistics Operations | Air Freight | Freight Forwarding | Supply Chain | 3PL | Customs & Clearance | E-commerce Operations Open to connecting with recruiters and professionals in logistics, supply chain, and global trade.
Experience
Operation Analyst
Apr 2022 — Present · Gurugram, IN
Managed AI-driven customs clearance for import/export shipments using auto-ingestion systemsHandled 80–100+ cross-border shipments daily with 98%+ SLA adherenceValidated invoices, packing lists, and Bills of Entry ensuring accuracy and compliancePerformed exception handling for AI failures, reducing delays and shipment holdsCoordinated with customs brokers, freight forwarders, and carriers for smooth clearanceCreated and verified SAP invoices ensuring accurate billingManaged end-to-end shipment lifecycle, including LTL/FTL movementsConducted RCA on delays and process gaps to improve efficiencyCollaborated with product/engineering teams to enhance automation and reduce manual effort
Education
Frankfinn Airhostess Training Institute
Diploma of Education
Government Sarvodaya vidyalaya
Higher secondary, Higher Education/Higher Education Administration
CHANDIGARH UNIVERSITY
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
Delhi University
Graduate, Programme
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