Fazal Aslami

System Administrator @DAI

MD, US

Global Email and Active Directory Oversight: Manage and support a global enterprise email system and Active Directory network, ensuring high availability, optimal performance, and a seamless user experience.• IT Infrastructure Management: Oversee and maintain the organization’s IT infrastructure, including the installation and configuration of servers, networks, and hardware. Responsible for managing Office 365, Exchange, Microsoft Azure, Entra ID, SharePoint, and Microsoft Teams environments to enhance collaboration and productivity.• User Account and Access Management: Administer and regulate user accounts and access permissions across various IT systems, ensuring compliance with organizational policies and security standards. Utilize PowerShell for efficient bulk account management and system configuration, including management of regular, service, utility, and SQL service accounts while protecting sensitive information.• Backup and Restore Operations: Manage backup and restore processes for emails and OneDrive, ensuring data integrity and availability for seamless recovery.• Technical Support and CollaborationProvide advanced technical support for hardware and software issues, collaborating with IT teams to resolve complex technical challenges. Document system configurations and procedures and deliver training and support to end-users on IT systems and software.