Faysal Ahmed

Information Systems Coordinator @Arkansas Department Of Education

Little Rock, AR, US
MOBILE NUMBERS
+15•••••••19

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WORK HISTORY

Jan 2022 — Present

Information Systems Coordinator @Arkansas Department Of Education

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Little Rock, AR, US

Managed technology department in Arkansas School for the Deaf. Collaboration of Network Infrastructure with switches, servers, APs and system management. • Overseeing the Network infrastructure of technical operations.• Physical installation and program Windows server, operating system, creating virtual servers, active directory. • Configuring Aruba switches in agency’s networks, creating VLANS for Wireless, Voice, Video traffic.• Assisting classrooms with software, printers, APs, M365 email, iPad, MacBook.• Used ManageEngine Endpoint to support users remotely, training them with audio video equipment.

EDUCATION

2007 — 2009

Harding University

Master of Business Administration (M.B.A.), Information Technology

2009 — 2015

University of Arkansas at Little Rock

Doctor of Philosophy - PhD, Integrated Computing

1999 — 2001

Kolej KDU

Associate of Science (A.S.), Management Information Systems, General

2001 — 2006

Northwood University

Bachelor of Business Administration (B.B.A.), Management Information Systems, General

SKILLS

Rsa TokensBroadbandCisco IosSecurecrtMs AccessMicrosoft OfficeBmc Remedy Ticketing SystemTelecommunicationsDrs ToolsSqlVisioMetasolv M6PuttyVb.netNetworkingMs Office SuiteAccountingHtmlSonusSisJava SdkPostgresqlAquariumsRsa SecuridDatabasesJavaWinscpNetcoolSapTelnetStatisticsSparkCisco RoutersOracle SqlWiresharkMacromedia DreamwCustomer ServiceManagementMicrosoft ExcelCsr

ABOUT FAYSAL AHMED

A meticulous and goal-oriented network engineer with a strong background of experience in program support, troubleshooting, script testing/verification, hardware/software implementation, platform management, and operating system configurations. Leverages technical knowledge to maintain system functions, identify key strategies, and maximize efficiency. A motivated and forward-thinking producer with a proven aptitude for exceeding goals to contribute to the success of a company.

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