Faye Washington
Senior Director Customer Care - Repair Excellence
- Role
- Senior Director Customer Care - Repair Excellence at Comcast
- Location
- Hodgenville, KY, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Faye Washington
Experienced dynamic senior leader with a solid history of successfully designing and…
Experience
Senior Director Customer Care - Repair Excellence
Nov 2022 — Present · KY, US
Education
McKendree University
Bachelor's Degree
2004
Skills
- Leadership
- Customer Relationship Management (Crm)
- Offshoring
- Contact Center Operations
- Performance Management
- Crm
- Contact Center Management
- Vendor Management
- Contact Centers
- Operations Management
- Team Building
- Management
- Process Improvement
- Team Management
- Customer Experience
- Call Centers
- Iex
- Business Process Improvement
- Ewfm
- Bpo
- Copc
- Business Process Outsourcing (Bpo)
- Outsourcing
- Customer Satisfaction
- Call Center Development
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