Fayaz فياض يونس خطيب Khatib

About Fayaz فياض يونس خطيب Khatib

Senior IT Leader | 23+ Years Building Mission-Critical Infrastructure for Offshore Drilling OperationsI specialize in designing, deploying, and managing robust IT infrastructure for high-risk environments where uptime directly impacts operational safety and revenue. My career spans India, the Middle East, and offshore drilling assets—where I\'ve led end-to-end operations for multi-rig deployments, complex VSAT networks, and distributed IT teams.What I Bring: Offshore IT Expertise – 12+ years managing IT operations across multiple offshore drilling rigs in the Arabian Sea and Indian Ocean Infrastructure Leadership – Design and deployment of secure, highly-available networks, cloud platforms (Azure, Microsoft 365), and enterprise systems VSAT & Satellite Communications – Expert in connectivity solutions for remote and offshore assets where traditional internet is unavailable Team & Vendor Management – Built and scaled service desk teams, managed cross-functional coordination with drilling operations, and optimized vendor partnerships ITIL & Cybersecurity Governance – Implemented ISO 27001-aligned frameworks, patch management, access controls, and compliance standards Crisis Problem-Solving – Rapid incident response in time-sensitive, mission-critical environments (cold-stack rig reactivations, emergency deployments)Key Achievements: • Managed IT operations for 12+ offshore rigs simultaneously, maintaining 99.5%+ uptime for critical systems • Led 20-member 24/7 service desk team across global onshore/offshore locations • Implemented ITIL-aligned processes reducing incident resolution time by 40% • Deployed Azure and Microsoft 365 infrastructure across distributed offshore assets • Standardized IT documentation and SOPs across multi-site operations, improving compliance and knowledge transferCurrently Seeking: Senior IT roles (IT Manager, Infrastructure Lead, Operations Manager) with organizations in the UAE, Oman, or India—particularly within Energy, Drilling, and Industrial sectors where technical depth, operational discipline, and proven offshore expertise are valued.Open to: Immediate opportunities | Relocation (domestic & international)| Consulting roles

Experience

1. Information Technology Supervisor

   Shelf Drilling

   Nov 2013 — Present · Mumbai, IN

   Key Achievements: • Multi-Rig Operations Leadership – Managed IT infrastructure across 12+ simultaneously-operating offshore drilling rigs, ensuring 24/7 availability for critical communications, VSAT networks, and operational technology systems• Service Delivery Excellence – Improved end-user satisfaction by implementing ITIL-aligned ticketing systems, structured escalation procedures, and SLA-driven support processes • Cybersecurity & Compliance – Spearheaded ISO 27001 cybersecurity framework implementation across all rig assets, including patch management, AD governance, endpoint protection, and access controls • Infrastructure Administration – Architected and managed O365, Azure, VMware, Windows Server environments, DNS/DHCP, backup systems, and VSAT satellite connectivity across onshore/offshore locations • Cross-Functional Leadership – Coordinated seamlessly between IT, drilling operations, marine teams, and corporate offices to resolve critical connectivity and system issues • Documentation & Standardization – Created comprehensive IT documentation, standard operating procedures, and compliance frameworks, improving knowledge transfer and audit readiness • Vendor & Budget Management – Negotiated hardware/software contracts, optimized vendor relationships, and maintained operational budget within 5% variance

Education

• Pune University

  Higher Secondary School Certificate Examination, Business/Commerce, General

• Pune University

  Secondary School Certification Exams, English, Computers Basic