Fawaz Hashmi Syed

ServiceNow developer/admin

Role: Servicenow Developer Administrator at Grainger
Location: Chicago, IL, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Servicenow Developer Administrator
Grainger
Jan 2022 — Present
Designed and implemented Service Portals by customizing portal pages using Jelly Script and UI Macros.Provided integration guidance for ITAM and CMDB projects, including third-party tool integrations like Altiris.Developed Service Catalog items, record producers, workflows, and requirement fulfillment processes.Expertise in Incident, Change, Problem, Knowledge, Service Catalog, CMDB, and Asset Management processes.Hands-on experience with Git, Kubernetes, Docker, ServiceNow, GCP, Azure, and AWS for cloud and containerization solutions.Used Bootstrap and Angular.js for effective web design.Integrated ServiceNow with third-party applications using SOAP and REST APIs.Specialized in ServiceNow ITSM, ITOM, and ITBM applications with forms-based workflow application development.Designed and maintained a global CMDB in ServiceNow and implemented ITOM products like Discovery, Service Mapping, and Event Management.Worked on LDAP Server configurations to update user and group table records.Developed integrations using Work Auto, Orchestration, Scripted REST APIs, Integration Hub, and Glide AJAX.Proficient in HRSD modules such as Case Management, Knowledge Management, HR Portal, and Enterprise Onboarding.

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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Experience

Servicenow Developer Administrator

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