Favour Gana
Customer Advisor @Virgin Media O2
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WORK HISTORY
Customer Advisor @Virgin Media O2
Aberdeen City, GB
Addressing customer queries and concerns in person, over the phone, or through digital channels.• Providing information about product features and benefits to guide purchasing decisions.• Ensuring customer satisfaction by addressing customer complaints and resolving digital issues promptly.• Performing an array of administrative tasks such as scheduling appointments and managing stock levels.
EDUCATION
Robert Gordon University
MSC Project Management (Received The Dean of School Award for Outstanding Academic Performance)
Bingham University
Bachelor of Arts - BA
ABOUT FAVOUR GANA
A Project Manager and communications expert with over six years of work experience…
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