Favor Adedeji
- Role
- Technology Support Specialist at Northwestern Mutual
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Favor Adedeji
Dynamic IT Support Specialist with a Bachelor’s degree in Management Information Systems…
Experience
Technology Support Specialist
May 2023 — Present
Deliver support to end-users of over 50 onsite and 200 district-wide in resolving technical problems and managing proprietary software changes and the introduction of new technologies. • Manage local computer hardware, including re-imaging PCs with Windows and iOS operating systems, installing, configuring application and devices such as PCs, printers, and server management / network troubleshooting. • Utilize Zendesk as a ticketing system and tools such as slack, Bomgar, PowerBi etc…
Education
University of Massachusetts Lowell
Master of Science, Information Technology
University of Massachusetts Dartmouth
Bachelor of Science - BS, Computer/Information Technology Administration and Management
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