Fausto Moretti
Consultant - Head of Helpdesk Support @Integreon
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WORK HISTORY
Consultant - Head of Helpdesk Support @Integreon
Foggia, IT
As Head of HelpDesk Support, I lead the CLM support team for a Fortune 500 company, overseeing technical support, system user administration, end user trainings and UAT process on enhancements. I collaborate with a top-tier CLM solution, recognized in Gartner\'s Magic Quadrant, ensuring seamless implementation and optimal performance. My role focuses on continuous improvement, delivering effecive solutions, and aligning the system with the evolving needs of the business for enhanced efficiency and user experience.
EDUCATION
IESA
Magister in Business Administration
Universidad Tecnológica del Centro (UNITEC)
Mechanical Engineering ('88-89); Information Engineering ('89-'91)
Colegio Loyola-Gumilla
High School degree of Science
Universidad de Carabobo
Licenciate of Computing Science
Instituto Alfa y Omega
Ministro de Culto
SKILLS
ABOUT FAUSTO MORETTI
Computer Science Engineer (Hons Bsc). I’m a results-driven technology leader with…
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