Fausto J. Pena
Luxury High-Rise General Manager at FirstService Residential Florida
- Role
- General Manager, Lcam at FirstService Residential
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Fausto J. Pena
Seasoned General Manager with 15 years in luxury condominium and homeowner associations…
Experience
General Manager, Lcam
Aug 2019 — Present · Key Biscayne, FL, US
Managed luxury high-rise condo properties: Club Tower (289 units,$12M budget) and Lake Villa (124 units,$2M budget), both multi- condo/tiered properties with multiple budgets each.• Streamlined financials, cutting delinquencies and boosting reserves; saved over through vendor negotiations across properties.• Launched newsletters (\"Club Tower Gazette\" and \"Lake Villa Gazette\") to enhance community engagement and satisfaction.• Led major property enhancements:$25M project for Club Tower and $9M for Lake Villa, integrating diverse upgrades from building maintenance to tech integrations.• Modernized facilities with tech advancements, including extensive security camera systems, app-based access controls, and electric vehicle charging stations.• Implemented Monday.com for streamlined project tracking and adopted an electronic voting system.• Successfully negotiated bank terms, resulting in significant interest and fee savings.• Revitalized staff and community morale across properties, driving higher satisfaction rates.
Education
Miami Dade College
Associate of Arts (A.A.)
Florida International University
Finance, General
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