Fausto Turro

About Fausto Turro

Senior leader with a strong background in the technology industry. Effective leader that has demonstrated the ability to successfully translate business requirements into technology solutions to resolve complex problems. Strong technical professional with analytical, negotiation, interpersonal, service management, and organizational skills. Key areas of expertise include: Strategic Planning – Operational Efficiencies – Transformation - Managing profit and loss (P&L)- Digital Automation – Data Analytics - Artificial Intelligence - Governance – Demand Forecasting – Requirements Definition – Program Management - Resource Management – Global Support structures – Client Relations & Retention

Experience

1. Director of Technology

   AT&T

   Jan 2022 — Present · Raleigh, NC, US

   Responsible for services to global System Integrator clients and their portfolio of commercial clients for the Americas and a global organization delivering the services in a both a dedicated and project based professional services model• Managed staff of over 150 global engineering team providing full life cycle support for the Integration Services Organization• Responsible for providing Network IT support for over 200 Fortune 500 and public sector customers in SA and SD model• Manage a full range of services spanning a wide scope of network products including standard services, cloud services, data center services, client service management, Next Gen offerings, and Custom Services • Development of training and skills development Software Defined Networking, Network Functions Virtualization, and Edge Solutions• Managed team in the development of a data lake to deliver AI based data analysis utilizing Power BI dashboard with Python

Education

• SMU Cox School of Business

  Corporate Executive Development Program, Organizational Leadership

• The George Washington University School of Business

  Master's Certificate, Project Management

  1998 — 2000

• Computer Learning Center

  Networking

  1992 — 1993

Skills

• IT Management
• Outsourcing
• Resource Management
• Sla
• Project Management Office (Pmo)
• Management
• Telecommunications
• Solution Architecture
• IT Strategy
• Pmo
• Pmp
• Data Center
• Program Management
• IT Operations
• Customer Relationship Management (Crm)
• IT Outsourcing
• IT Service Management
• Cross-Functional Team Leadership
• Project Management
• Managed Services
• Crm
• Itil
• Service Delivery
• Service Management
• Vendor Management
• Business Process