Fatoumata Darbo

Business Operations Associate @Arrow Electronics

Alpharetta, GA, US

Lead in optimizing contract and renewals processes and strengthening stakeholder relationships, significantly enhancing efficiency and customer satisfaction. Negotiated and sustained contract renewals with over 60 vendors, vigilantly ensuring adherence to terms, safeguarding against financial risks. Managed the preparation and review of non-standard contracts, including order forms, legal agreements, and purchase orders, ensuring alignment with revenue recognition, pricing standards, and Deal Desk policies to support seamless business operations. Pioneered a contract management overhaul, negotiating strategic terms and reducing process time by 50%, benefiting project timelines. Implemented an agile project management approach, streamlining project execution and fostering a culture of continuous improvement. Developed a comprehensive pipeline reporting system, providing forecast insights and enhancing strategic decision-making. Introduced automation in contract management, reducing manual errors and increasing process efficiency. Orchestrate with diverse teams to synchronize contracts with corporate strategies, ensuring a unified approach to enterprise users and organizational objectives. Cultivated and nurtured robust relationships with key stakeholders, including vendors, partners, and internal teams, leading to the development and maintenance of positive connections that resulted in a 90% satisfaction rate.