Fatma Calik
Soc (Security Operations Center) Manager @Aspire Technology Partners
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WORK HISTORY
Soc (Security Operations Center) Manager @Aspire Technology Partners
VA, US
I manage the day‑to‑day operations of the Security Operations Center, supporting a team of Level 1 analysts and interns while ensuring consistent, high‑quality monitoring and response across our 24/7 environment. My role focuses on operational efficiency, team development, process improvement, and client support.Key Responsibilities: • Oversee daily SOC operations, including alert triage, escalation workflows, and incident response coordination.• Lead and support Level 1 analysts and interns through coaching, guidance, and structured development.• Manage scheduling, workload distribution, and operational coverage for the SOC.• Collaborate with engineers on alert tuning, use case refinement, and improvements to monitoring workflows.• Maintain and improve SOC documentation, processes, and standard operating procedures.• Work directly with clients on requests, escalations, reporting, and ongoing communication.• Ensure adherence to SLAs, operational standards, and internal quality expectations.• Support the creation of metrics, reports, and trend analysis for internal leadership and client reviews.• Coordinate with cross‑functional teams to address issues, improve processes, and enhance service delivery.• Participate in on‑call rotation and provide support during high‑priority incidents.• Contribute to continuous improvement initiatives that strengthen SOC maturity and operational consistency.
EDUCATION
Cukurova University
Bachelor's degree, Engineering
Cukurova University
Bachelor's degree, Elementary Education and Teaching
ABOUT FATMA CALIK
I am a cybersecurity professional who built my career through hands‑on SOC experience; starting as a Level 1 analyst, advancing through Level 2 and Incident Response roles, and eventually stepping into team leadership. Today, I manage the Security Operations Center at Aspire Technology Partners, where I oversee daily operations and support a team of Level 1 analysts and interns. My work focuses on strengthening SOC processes, improving documentation and workflows, coordinating scheduling, and ensuring consistent, high‑quality response across our 24/7 operations. I collaborate closely with engineers on alert tuning, use case improvements, and operational enhancements that help the team work more efficiently and reduce noise. In addition to internal leadership, I work directly with clients on requests, escalations, reporting, and ongoing communication to ensure their environments are monitored effectively and their needs are met. As a manager, I value clarity, teamwork, and continuous improvement. I’m committed to helping analysts grow, building reliable processes, and evolving our operations as threats and technologies change. If you’re interested in SOC leadership, operational maturity, or modernizing security workflows, I’d be happy to connect.
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