Fatima Zohra Sayed

About Fatima Zohra Sayed

I am a dedicated professional with experience in HR, lead generation, and customer care. At DH, I worked as an HR & Lead Generation Executive, managing recruitment, employee engagement, and HR operations while also driving client outreach and business development. Alongside this, I have hands-on experience as a Customer Care Executive, handling customer queries via calls, chat, and email to ensure smooth communication and timely resolutions.My strength lies in people management, communication, and building long-term client and employee relationships. I enjoy bridging gaps between people and processes, whether it’s hiring the right talent, generating business leads, or solving customer concerns.

Experience

1. Talent Acquisition Executive

   Divine Hiring

   Sep 2023 — Present · Mumbai, IN

   As a Talent Acquisition Executive, managing recruitment, employee engagement, and HR operations while ensuring compliance and smooth coordination between employees and management.

Education

• Jankidevi Bajaj Institute of Management Studies (JDBIMS) - SNDT Women's University

  Doctor of Philosophy - PhD, Marketing/Marketing Management, General

• Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

  HSC, Commerce

• Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

  SSC

• University of Mumbai

  Bachelor of Business Administration - BBA, Finance

  2019 — 2022

• University of Mumbai

  Master of Business Administration - MBA, Human Resource