Fatima Roberts

Senior Human Resources Business Partner @Lantern

US

Strategic advisor to leaders across the organization, supporting a high-growth healthcare company through people-first, business-aligned HR practices. Lead employee relations, coach leaders, and implement scalable solutions that strengthen performance, compliance, and culture. • Partner with leaders across Member Services, Claims, Operations, Technology, and Commercial teams to drive engagement, performance, and organizational health. • Manage complex employee relations issues including investigations, coaching plans, and sensitive exits with a focus on fairness and legal compliance. • Develop and facilitate leadership development: feedback, accountability, performance management, team dynamics and more. • Co-leading the implementation of a leave management vendor to enhance process efficiency and compliance. • Spearheading infrastructure improvements including HR inbox triage and ticketing strategy to support scale and responsiveness. • Provide strategic input on workforce planning, leveling, and organizational changes.

Santa Ana College

Associate of Arts - AA

Tarrant County College

Massage Therapy

California Coast University

Master of Business Administration - MBA

University of Phoenix

Bachelor of Science (BS)