Fatima Peyton

Rating Veterans Service Representative @U.S. Department of Veterans Affairs

San Diego, CA, US
EMAILS
f••••••••@va.gov
MOBILE NUMBERS
+18•••••••26

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WORK HISTORY

Aug 2017 — Present

Rating Veterans Service Representative @U.S. Department of Veterans Affairs

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San Diego, CA, US

Analyzes claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment or hospitalization.Determines service-connection percentages of disabilities permanent and total disability and entitlement to compensation, pension, and vocational training.Assures proper application of the Rating Schedule and other applicable instructions, and is fully accountable to proper analysis, appropriate development, and final rating determinations.Provides consultative advice and assistance to VSR\'s.Actively participates in meetings and training sessions and is expected to lend expertise in developing VSR\'s skills as they relate to evidence gathering for rating decisions.Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.

EDUCATION

2000 — 2004

University of Phoenix

BS, Business Marketing

2011 — 2012

Ashford University

MA, Organizational Management and Human Resources

SKILLS

Solution SellingCrmLife SkillsLeadership DevelopmentMarketingDecision-MakingAccount ManagementProgram ManagementTeamworkRecruitingMarket ResearchMarketing CommunicationsCold CallingSocial NetworkingSocial MediaTalent ManagementConflict ResolutionResearchSales ProcessCommunity OutreachProcess ImprovementCommunicationTeam BuildingManagementTime ManagementMicrosoft OfficeSalesB2bSocial Media MarketingStrategic PlanningPublic SpeakingCustomer SatisfactionTrainingSales OperationsCustomer ServiceTeam LeadershipMentoringHuman ResourcesLeadershipSalesforce.com

ABOUT FATIMA PEYTON

As a Rating Veterans Service Representative at the U.S. Department of Veterans Affairs, I analyze and process claims for disability compensation and pension for Veterans and their dependents. I have over six years of experience in this role, and I have developed core competencies in process improvement, management, and customer relationship management (CRM).My mission is to help Veterans access the benefits they deserve as gratitude for their service and sacrifice. In addition, I use my platform to share my story and encourage others to do the same, as I believe our stories can inspire, empower, and motivate others to overcome challenges and pursue one\'s goals.I am also a passionate and talented singer, and have performed the national anthem at various events and venues honoring the military community within San Diego and beyond. I am incredibly honored to be one of many voices for Veterans.

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