Fatima Malik
Sme Account Manager @Coface
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WORK HISTORY
Sme Account Manager @Coface
To provide office based account management for SME & Scheme policies.• o undertake the administration, renewal & endorsement of SME contracts, within SLA, by exception.• To undertake the administration, renewal & endorsement of scheme renewals, within SLA (expected deadline), by exception.• To endorse credit insurance contracts irrelevant of premium size.• To act as 1st line support for SME & scheme client queries, within SLA, by exception.• To act as 2nd line support for Client Services.• To support the Contract Services team during particularly busy periods by approving, raising, issuing credit insurance contracts.
EDUCATION
The University of Salford
MEDICINAL CHEMISTRY
ABOUT FATIMA MALIK
SME Account Manager at Coface
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