Fatima Khan
Healthcare Consulting & Strategic Solutions | Driving Efficiency in Healthcare Systems
- Role
- Clinical Authorization Program Lead at Optum
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Fatima Khan
Experienced Physical Therapist with 11 years in clinical practice, combined with a solid…
Experience
Clinical Authorization Program Lead
Jan 2021 — Present · New York, NY, US
Led end-to-end implementation of healthcare technologies and clinical programs across multiple provider networks, ensuring on-time and high-quality rollouts.Served as the primary liaison between clinical teams, IT, and leadership to align operational workflows with software solutions and strategic goals.Managed multiple concurrent projects with cross-functional stakeholders, delivering measurable improvements in care coordination and documentation efficiency.Conducted comprehensive clinical reviews to support utilization management decisions, ensuring compliance with payer policies and evidence-based guidelines.Identified workflow gaps and designed tailored solutions to streamline case review processes and enhance clinician adoption.Developed and executed training programs for providers, nurses, and support staff on new tools, workflows, and documentation standards.Leveraged data analytics to track implementation success, flag risks early, and recommend process improvements based on KPIs.Collaborated with product and technical teams to guide system configuration, testing, and optimization based on end-user feedback.Supported Epic build, testing, and go-live efforts, contributing to successful EHR integrations and clinician satisfaction.Championed patient-centered care while driving operational excellence in fast-paced, evolving healthcare environments.
Education
University of the Sciences in Philadelphia
Bachelors of Health Science | Doctorate of Physical Therapy
Capella University
Masters of Business Administration
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