Fatima Adeyemi
Expert in Full Cycle Recruitment | Talent Acquisition | Human Resources Management | HRCI Candidate | Enthusiastic about Fueling Professional Growth and Development in Diverse Fields
- Role
- Guest Services Representative at Centennial College Student Association Inc
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Fatima Adeyemi
Experienced and proactive HR Generalist skilled in full-cycle recruitment, employee…
Experience
Guest Services Representative
Centennial College Student Association Inc
Jul 2023 — Present
Greets over 150 guests daily upon arrival, ensuring a welcoming and professional first impression that enhances guest satisfaction.• Handles and verifies over 50 gym reservation inquiries and communications via phone weekly, ensuring accurate bookings and high customer satisfaction.• Delivers mail and messages promptly to over 20 guests and staff members daily, ensuring efficient and reliable internal and external communication.• Efficiently administer check-ins and check-outs for approximately guests weekly, maintaining accurate records and streamlining the guest experience.• Processes guest payments efficiently, managing transactions totaling over monthly with 100% accuracy, contributing to smooth financial operations.• Informs and educates guests about AWC\'s programs, offers, and promotions, driving a 25% increase in program participation and enhancing guest engagement.• Ensures gym areas remain clean and functional by promptly addressing any maintenance or safety issues.• Promotes participation in gym programs, classes, and events to improve the overall member experience.
Education
Centennial College
Postgraduate Degree
2023 — 2023
Obafemi Awolowo University
Bachelor's degree
2014 — 2017
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