Fatih Unal

Salesforce Administrator @Triforcia

VA, US

Administered and maintained Salesforce environments, ensuring system performance, security, and data integrity. Developed and optimized Salesforce Flows, Process Builder, and validation rules to automate business processes and reduce manual work. Managed profiles, permission sets, role hierarchy, and sharing rules to control user access and maintain security best practices. Partnered with stakeholders to gather business requirements and configured custom objects, fields, page layouts, and record types to align solutions with organizational needs. Created and customized reports and dashboards to provide actionable insights and improve decision-making. Conducted user training sessions and created detailed documentation to enhance user adoption and self-sufficiency. Performed data imports, deduplication, and cleansing using Data Loader and Data Import Wizard to maintain high data quality.