Fathima Kauser
HR Operations and Service Delivery Associate- Accenture solutions Private Limited - Bangalore
- Role
- HR Operations and Service Delivery Associate at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Fathima Kauser
Experienced HR professional supporting end-to-end employee lifecycle processes across IT and Manufacturing environments. Strong expertise in HRIS data management, offer management, onboarding, compliance, and SLA adherence. Hands-on experience with Workday, PopsConnect, gHire, DocuSign, ServiceNow, and SAP, ensuring high data accuracy, confidentiality, and operational excellence.Key Achievement:• Efficiently generate and process 50+ offer letters per day across multiple employee categories (VP, Director, Intern, Transfer, New Hire), ensuring accuracy, compliance, and timely approvals.Skilled in coordinating with recruiters, HR partners, and hiring managers, performing quality audits, maintaining productivity trackers, and training new team members on HR processes and tools. Seeking opportunities in HR Operations or HR Analyst roles.
Experience
HR Operations and Service Delivery Associate
May 2025 — Present · Bengaluru, IN
Experienced HR Operations professionals in generating and managing offer letters for all employee levels. Proficient in Workday, Pops connect, gHire, and DocuSign, ensuring accurate employee data, compliance, and timely offer releases. Coordinated with recruiters and managers, performed quality audits, maintained productivity trackers, updated SOPs, and trained new team members while maintaining confidentiality and operational efficiency.• Generated and managed offer letters for all employee categories (VP, Director, Intern, Transfer, New Hire).• Retrieved and validated candidate data from Workday before processing offers.• Verified employee details (personal info, role, level, location, compensation, employment type) for accuracy and compliance.• Performed quality audits on offers, maintained daily productivity trackers, and consistently met SLA targets.• Assisted in updating SOPs and HR process documentation to improve operational efficiency.• Trained new team members on HR tools, offer processes, and quality standards while maintaining confidentiality.
Education
University
Post Graduate
2021 — 2022
Visvesvaraya Technological University
Master of Business Administration - MBA
2020 — 2022
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