Fatheema Nish
Assistant Manager Customer Support @Cava Athleisure
Bengaluru, KA, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2026 — Present
Assistant Manager Customer Support @Cava Athleisure
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Bengaluru, IN
EDUCATION
N/A
Indira Gandhi National Open University
Bachelor's degree, Art/Art Studies, General
ABOUT FATHEEMA NISH
Customer Experience Manager with 7+ years of experience across e-commerce, retail, and travel operations.Proven expertise in SLA & TAT management, CSAT/NPS improvement, escalation handling, team leadership, and process optimization.Hands-on with CRM & ticketing tools, dashboards, customer journey improvement, training & quality frameworks.Actively seeking Customer Support Manager / CX Manager roles in Bangalore or hybrid setups.
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