Fatehmohammed Shaikh
Sr.Travel Associate - Operations at WNS Part of Capgemini
- Role
- Senior Travel Associate at WNS
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
Experience
Senior Travel Associate
Apr 2024 — Present · Pune, IN
Experienced in managing passenger queries related to changes, cancellations, and ancillary services with efficiency and empathy. Adept at ensuring seamless customer experiences while maintaining high service standards in a dynamic travel environment. Passionate about coaching and mentoring new hires, guiding them through their On-the-Job Training (OJT) journey to success. Skilled in team handling, fostering collaboration, and driving performance to achieve organizational goals.#CustomerService |#Mentorship | 🤝 #TeamLeadership
Education
Savitribai Phule Pune University
Bachelor of Commerce - BCom, Taxation
AKI's Poona College of Arts, Science & Commerce
Higher school certificate, Hindi
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