Fateh Malik
Solution Architect @Prodapt
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WORK HISTORY
Solution Architect @Prodapt
OSS Service Assurance & Cloud-Native Automation:Designed and delivered cloud-native OSS monitoring solutions for Virgin Media Ireland (Fixed Voice, Broadband, IPTV) and Vodafone 5G MPN, leveraging ELK, Kafka, Prometheus, and Python-based microservices deployed on AWS (EKS/Kubernetes).• Designed high-volume SNMP trap ingestion (UDP-based) using AWS NLB, enabling low-latency southbound integration with network elements. • Defined and implemented event-driven streaming architecture using Apache Kafka, decoupling data ingestion from processing for scalable real-time telemetry. • Led development of data enrichment microservices, performing normalization and transformation before indexing into Elasticsearch for observability. • Designed end-to-end OSS data flow (SBI → Kafka → ELK → API → UI) enabling real-time fault, performance monitoring, and RCA-driven automation. • Designed and led backend API layer and supported UI integration for operational dashboards and service visibility. • Worked closely with cloud/infra teams to support deployment, scaling, and high availability on AWS (EKS, ALB/NLB, Ingress Controllers).• Contributed to CI/CD automation (GitHub Actions, Argo CD – GitOps) for consistent and auditable deployments.Operations & Planning: Defined monitoring KPIs, dashboards, and geo-hierarchical views enabling proactive service operations and capacity planning.Program Delivery: Owned E2E solution delivery — requirements gathering, design, integration, testing, and rollout. Coordinated with presales and delivery teams for large enterprise customers.Presales Consulting: Partnered with sales in RFP/RFQ responses, creating solution blueprints aligned with customer business cases.Innovation: Introduced AI/ML-driven assurance use cases and autonomous operations frameworks (aligned to TMF ODA/ODF).
EDUCATION
Quaid-e-Azam University, Islamabad
M.SC, Electronics
ABOUT FATEH MALIK
Seasoned ICT and Telecom OSS professional with diverse business analysis and architecture consultancy experience in Service Assurance domains.Versatile experience in Solution design & Implementation for Telecom OSS, CEM, SQM, multivendor solution design, and Infrastructure in the service assurance domain.Architecture and delivered OSS service Management/assurance domain tools to support the latest 2G,3G,4G 5G, and fixed network technology. Architected and delivered complex transformational projects for high-value customers following diverse, SAFe5 Agile/Scrum & WaterfallSolution Consulting; Service Management (IM, CM, PM)Service Assurance Architecture ITSM; ITIL Processes for IM, PM and CM Automation (SON); Cartelized FM, PM and CM Tool design and deliverySMO (Service Management Orchestration); ONAP (Open Network Automation Platform)RFP and RFQ support; SAFe5 Agile/Scrum/waterfall SQM/CEM solution; NBI Interfaces (SNMP, CORBA, XML, SOAP and REST)Ericsson Expert Analytics (EEA); Ericsson ENMHuawei U2020 (iMaster MAE); Nokia NetActAWS Soln Architect self-study; HP UnixRedHat OpenStack Admin I self-Study
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