Farzan S.

Senior Product Manager @Dragonpass

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Senior Product Manager @Dragonpass

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Toronto, ON, CA

Leading the product vision and strategy for Mastercard Travel Pass, the flagship loyalty and benefits product for over 100 million cardholders across Canada, Europe, Middle East and APAC- Collaborating with Mastercard’s global & regional leadership, as well as with issuer banks & DragonPass leadership, to shape our strategic roadmaps- Leading cross-functional teams to launch new features to redefine the global travel experience and drive engagement, retention, and customer delight, strengthening Mastercard\'s global benefits & positioning.

EDUCATION

N/A

Institute of Business Administration

Bachelors Business Administration, Marketing

N/A

Reforge

Product Management

N/A

Coursera

Multi/Interdisciplinary Studies

SKILLS

Social Media MarketingGoogle AnalyticsEdtechPaymentsBusiness RequirementsProject ManagementMarketing ResearchVirtual TeamsLeadershipE-CommerceMarket ResearchMarketing AnalyticsProduct ManagementBrand ManagementMarketing StrategyDebateDigital EngagementInternational RelationsProcess ImprovementLogistics ManagementProfitability ImprovementTeamworkRisk ManagementTeam ManagementAnalysisB2b MarketingSqlStakeholder ManagementTeam LeadershipCompetitive AnalysisCustomer ExperienceAgile MethodologiesResearchMarketing Communications

ABOUT FARZAN S.

Senior Product Manager with 10 years of experience building impactful fintech, payments, and marketplace products across global markets. My expertise spans the entire product lifecycle, from discovering greenfield opportunities and launching impactful early-stage products, to scaling product-market fit, customer engagement, and growth in mature tech environments.Currently, I lead global loyalty and engagement products for Mastercard Travel Pass at DragonPass, for 100 million+ cardholders across Canada, Europe, Middle East and APAC.I\'ve successfully navigated complex financial regulations including licensing, compliance (PCI DSS), digital KYC, and leveraged open banking frameworks, APIs, and platform products to drive product-led growth.At Careem (Middle East\'s largest tech firm, acquired by Uber), I launched impactful fintech products, for 50 million customers across 14 markets.I cultivate strong relationships with stakeholders at every level, building internal and external partnerships with banks and payment partners to ensure strategic alignment and success.

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Farzan S. — Senior Product Manager at Dragonpass in Toronto, ON, CA | Unifers