Farzad Issazadeh

About Farzad Issazadeh

Dynamic Account Manager with decade of experience in account management, client relationship management, business development, employee supervision, staff training, and strategic planning. Team leader with demonstrated ability to devise sales strategies, steer performance levels, and foster business relationships to promote revenue growth. Result-oriented individual with a proven track record of spearheading continuous improvements to heighten efficiency and drive business outcomes.

Experience

1. Business Pro Account Manager

   Apple

   Jun 2016 — Present · Newport Beach, CA, US

   Drive ultimate account management by managing high profile book of 150+ growth sales to boost revenue growth by $ 2.25m • Boost annual sales volumes by 13% through the development and implementation of successful sales strategies, emerging as the best sales leader in the region• Demonstrate technical expertise in utilizing the CRM system to manage customer relationships and maximize lifetime value to the company• Unlock growth in small and medium-sized businesses through a consultative approach to life-cycle account management to maximize profitability• Fuel $14m annual sales growth through strategic planning, business development, forecasting, and sales pipeline management• Maintain 95%+ customer satisfaction by coordinating support briefings, workshops, custom store demonstrations, professional agreements, and license integration to amplify customer experience• Steer employee performance by defining key performance metrics, evaluating performance, and training staff to bridge the skill gap• Extend thought leadership by employing impeccable problem-solving skills and implementing corrective actions to resolve arising concerns

Education

• California State University, Fullerton

  Bachelor's degree, Business Administration, Information System and Decision Sciences

Skills

• Teamwork
• Customer Experience
• Information Technology
• Social Networking
• Social Media Marketing
• Mac
• Sales Process
• Team Leadership
• Sales
• Troubleshooting
• Windows Xp
• Relationship Building
• Mac Os
• Direct Sales
• Retail
• Os X
• Enterprise Software
• Sales Management
• Software Installation
• Iwork
• Computer Hardware
• Analysis
• Crm
• Employee Training
• Sales Operations
• Customer Service
• Microsoft Excel
• Powerpoint
• Hardware
• Training
• Customer Satisfaction
• New Business Development
• Technical Support
• Business Analysis
• Time Management
• Account Management
• Social Media
• Public Speaking
• Team Building
• Management