Farwa Muqadas
Collections & Cancellation Analyst @Beanfield
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WORK HISTORY
Collections & Cancellation Analyst @Beanfield
Toronto, ON, CA
Prepare regular reports on the status of Commercial & Residential Collections, including aging reports and accounts in collections- Contact customers via email and calls to resolve overdue invoices and secure timely payments- Monitor accounts receivable to ensure prompt follow-ups and escalate issues as needed- Reconcile account discrepancies, including payment misapplications or disputes- Maintain accurate records of all collection activities and communications- Collaborate with internal teams to streamline collection processes and improve efficiency- Review accounts to identify past-due invoices, assess creditworthiness, and determine the risk associated with outstanding debts- Analysts collaborate with customers to create flexible and manageable repayment plans to ensure debts are repaid- Monitor accounts, identify trends, and analyze data to inform decision-making and improve collection strategies- Working with Collections Agencies to recover debts.
EDUCATION
London College Of Professional Studies
Bachelor's degree, HR Level Certification
University of the Punjab
Bachelor of Commerce - BCom, Business/Commerce, General
Teesside University
Doctor of Philosophy - PhD, Marketing
National College Of Business Administration & Economics
Master's degree, Computer and Information Sciences and Support Services
University of Gujrat
Master of Business Administration - MBA, Business Administration and Management, General
ABOUT FARWA MUQADAS
Friendly customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution to lead a team of other customer service representatives
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