Farrah Ballard

About Farrah Ballard

I am the Care Manager at Preferred Care at Home of Central Fairfield, CT. We are family owned and a proud member of a national network of home care agencies that provides compassionate and reliable care to seniors since 1984. In my current role, I apply my expertise in building trust then matching the right caregiver to our clients\' needs to ensure quality and kind-hearted service. I am responsible for managing our team, interviews, client intakes, scheduling, background and I9 checks, as well as maintaining positive and respectful relationships with our clients and their families. I am passionate about improving the lives of seniors by empowering them to live independently and comfortably in their homes. My goal is to make a difference in the senior care industry by providing reliable, compassionate care and advocacy.

Experience

1. Care Manager Certified Senior Advisor (Csa)

   Preferred Care at Home

   Feb 2024 — Present · Wilton, CT, US

   Proven ability to build lasting significant relationships with clients, their families and caregivers, fostering trust and collaboration to achieve positive outcomes• Recruit, interview and hire experienced and compassionate caregivers throughout Fairfield and Litchfield counties• Create, maintain and adjust clients care plans from initial consultation throughout relationship• Manage, monitor and maintain caregiver/client schedules, address all scheduling issues in an understanding and respectful manner• Ensure all employee documentation, background checks, I9 checks and/or drug testing are compliant• Protect client rights by overseeing HIPAA education and ensure each employee is maintaining confidentiality and privacy for protected client information • Provide emotional support, counseling and education to clients, their families and caregivers

Education

• Pace University-Pleasantville/Briarcliff Campus

  Bachelor of Business Administration (B.B.A.)

• Westchester Community College

  Associate's degree

Skills

• Shopping Centers
• Tenant
• Budgets
• Commercial Real Estate
• Corporate Real Estate
• Office Management
• Financial Analysis
• Acquisitions
• Facilities Management
• Real Estate
• Disposition
• Landlords
• Real Estate Transactions
• Lease Negotiations
• Leases
• Real Estate Economics
• Lease Administration
• Property Management