Farooq M.D.

Role: Team Lead at Sagility
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Farooq M.D.

Team Lead - Expert in turning around avg team to a Winning Dream team 🥇, NPS / CSAT Specialist, Zero Attririon team lead, FCR expert.Customer service, US Healthcare, Google Ads, skilled SME / Coach & Quality Analyst. Groomed teams with most Awards & most Promotions.Strong operations professional with a B. Com, M.B.A focused in International BPO - Voice, Email and Chat support. Domain - Digital marketing, Dell computers support, HSBC Collections, Internet service provider, US Healthcare.

Experience

Team Lead
Sagility
May 2024 — Present · Hyderabad, IN
US Healthcare - Payer services, Client - Humana & UHC

Education

Osmania University
B. Com
Shadan Institute of Management Studies for Boys
M.B.A

Contact information

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Work email
•••••@sagilityhealth.com
Personal email
•••••@•••••.com
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Current company

Sagility

Operations Consulting · 19K employees · Atlanta, Georgia, United States

Sagility is the foremost expert in healthcare operations with over 25 years of experience across the entire value chain—upstream, midstream, and downstream. We combine deep domain expertise, tech-led transformation, and trusted collaboration to help healthcare organizations achieve operational excellence and deliver better outcomes. • 𝐃𝐞𝐞𝐩 𝐃𝐨𝐦𝐚𝐢𝐧 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: We understand healthcare operations like no one else. Our knowledge is embedded in every process, enabling us to create meaningful value for payers, providers, and other stakeholders. • 𝐓𝐞𝐜𝐡-𝐋𝐞𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Transformation is more than deploying point solutions or isolated AI use cases. We reimagine end-to-end workflows, architecting integrated designs that drive efficiency, scalability, and innovation. • 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: We build on the trust our clients place in us by fostering a robust ecosystem of partners—including consulting firms, software providers, platform companies, system integrators, and cloud innovators—to deliver comprehensive solutions delivering higher ROI. At Sagility, we are mastering the art of leading with AI-first mindset that is grounded in compliance powered by the passion of our people to deliver value across the continuum of healthcare operations. With a presence across 5 countries and a strong workforce of nearly 45,000 employees, we bring global scale and expertise to every engagement.

sagilityhealth.com

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About Farooq M.D.

Experience

Team Lead

Education

Osmania University

Shadan Institute of Management Studies for Boys

Find verified contacts for anyone on LinkedIn