Farnaz Hamid
Advisory Solution Consultant @ ServiceNow | Digital Transformation
- Role
- Advisory Solution Consultant at ServiceNow
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Farnaz Hamid
Areas of Expertise: ServiceNow, ITSM, ITIL, HCM Cloud Solution Engineering, Software as a Service (SaaS), Cloud Applications, Pre-Sales, Sales, App-Consulting, Shared Services, Cloud Computing, Higher Education, Healthcare, TransportationHazard Mitigation, Disaster Recovery and Compliance, Procurement, Grant & Project Management, Public Assistance, Auditing, Quality Assurance
Experience
Advisory Solution Consultant
Jan 2026 — Present · Austin, TX, US
Privileged to partner with three of the world\'s leading airlines on their digital transformation journeys. I work at the intersection of AI, IT operations, and enterprise service management, helping modernize critical systems, achieve operational resilience, and deliver exceptional employee and customer experiences.
Education
Texas A&M University–Central Texas
Master of Business Administration - Information Systems
2024
The University of Texas at Austin
Bachelor's Degree, Business Foundations | Human Development and Family Sciences
Skills
- Teamwork
- Sharepoint Designer
- Html5
- Research
- Elementary Teaching
- Web Development
- Microsoft Office
- Sales
- Accounting
- Customer Relations
- Infopath Forms
- Microsoft Powerpoint
- Microsoft Word
- Management
- Sql
- QA Testing
- Public Speaking
- Infopath
- Economics
- Insurance Agent Training
- Data Analysis
- Workflow Management
- Project Management
- Customer Service
- Grant Monitoring
- Marketing
- Time Tracking
- Leadership
- Mis
- Css
- Administrative Assistance
- Sitecore
- Data Entry
- Grant Compliance
- Sharepoint
- Customer Support
- Microsoft Excel
- IT Solutions
- Quality Assurance
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