Farman Naseer
Mechanical Engineer | Branch Service Incharge at Exide Industries | Former Service Engineer at Gilbarco Veeder-Root
- Role
- Branch Service Incharge at Exide Industries Limited
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Farman Naseer
My career is fueled by a simple belief: technology only works as well as the people and…
Experience
Branch Service Incharge
Mar 2025 — Present · Srinagar, IN
Administer and perform all activities in line with the company procedures regarding service department.Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.Maintain inventory of spare parts for service Centre.Developed new business and maintain long term relationship for future business prospectsLeading training and motivating team ensuring optimum performance.Motivating & Keeping the team spirit high ensuring minimum attrition.Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.Manage customer complaints and ensure the TAT targets at all the branch levels.Ensure the service SLAS and KPIs are met as per the business requirement.Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Education
Lovely Professional University
Bachelor of Engineering - BE, Mechanical Engineering
2017 — 2021
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