Lee Farley

Senior Director of Operations @New Relic

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2018 — Present

Senior Director of Operations @New Relic

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Portland, OR, US

EDUCATION

N/A

Washington State University

Bachelor’s Degree, Business Administration and Management, General

SKILLS

SemCrmOnline MarketingProgram ManagementMobile DevicesVendor ManagementProduct ManagementProject ManagementBusiness Process ImprovementWeb AnalyticsBusiness IntelligenceAccount ManagementCross-Functional Team LeadershipUser ExperienceCall CentersSoftware as a Service (Saas)Digital MarketingTeam LeadershipAnalyticsTeam ManagementStrategic PartnershipsStrategyE-CommerceManagementSearch Engine Marketing (Sem)LeadershipSaasEnterprise SoftwareProcess ImprovementQuality AssuranceCustomer Relationship Management (Crm)Customer Experience

ABOUT LEE FARLEY

With over 10 years of experience in leading operations and strategy for global B2C and B2B companies, I am passionate about driving operational excellence, delivering business insights, and enabling strategic decision-making.As the Senior Director of Operations at New Relic, I oversee the planning, execution, and optimization of operations for a leading cloud-based observability platform. I manage a team of analysts and engineers who design and implement business systems, processes, and reports that enhance customer experience, operational efficiency, and financial performance. I also partner with cross-functional leaders to align operations with corporate goals and initiatives, and to provide data-driven insights and recommendations for product development, customer segmentation, and resource allocation.

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