Farjin Sushmita

Customer Care Assistant @McDonald's

England, GB

Delivering friendly, efficient, and high-quality customer service in a fast-paced environment • Taking customer orders accurately at front counter and drive-thru while maintaining a positive attitude • Handling customer queries and concerns calmly, ensuring customer satisfaction and quick resolution • Working collaboratively with team members to meet service time and quality standards • Maintaining cleanliness and hygiene standards in line with food safety and company policies • Following health & safety procedures to ensure a safe environment for customers and staff • Adapting quickly during busy periods, demonstrating reliability and strong time management skills • Developing strong communication, teamwork, and problem-solving skills in a customer-facing role

The University of Huddersfield

Master of Science (MSc) , Project Management and Operations Management

University of Asia Pacific

Bachelor of Science (BSc), Computer Science and Engineering (CSE)