Farid Dedhar

About Farid Dedhar

As a high-integrity, intelligent business leader, I enhance ROI by charting a strategic path to excellence and implementing thoughtful changes in people, processes, and technology. I am known for turnarounds and effective transformational change to maximize revenue and optimize costs.I\'ve enjoyed an accomplished leadership career at Microsoft, launched startups as the Managing Director at True North Ventures, and elevated performance excellence as a Sr. Director in management consulting firms. My expertise lies in business operations, program management, product management, and IT leadership.A leadership strength is setting inspiring visions and goals that motivate teams to reach remarkable achievements. By cultivating highly engaged teams, we impact the bottom line with millions in cost savings or revenue growth. CUSTOMER OBSESSIONBeing a customer advocate is one of my superpowers. I excel at changing work cultures into customer-centered organizations, leading teams to enhance customer satisfaction and loyalty. The process involves capturing valuable insights, advancing customer solution lifecycle management, influencing roadmaps to meet client needs, and forging partnerships to address complex customer issues swiftly.During my tenure as a Microsoft Director, I co-led the establishment of a customer experience function for Azure capacity. Managing engagements with the top 100 global customers, focusing on high-growing clients, I led a team of twenty to deliver white glove services, tackling highly complex technical challenges while building strategic partnerships.Recognized by the Board of Microsoft’s second largest and fastest growing customer for flawless resolution of complex issues and the restoration of trust. Earned Microsoft CVP Culture Award for consistently delivering innovative solutions and fostering a customer-obsessed culture. BUSINESS TURNAROUND CHAMPION & OPERATIONAL EXCELLENCE LEADERI’m also known for my expertise in implementing comprehensive transformation solutions encompassing people, processes, and technology changes. Led team of 250+, elevating on-time delivery of applications from 26% to 96% and fixing 19% budget performance to 100% with agile methodologies. Restored customer trust with complex SAP workload deployments, significantly increasing success from 53% to 99% with process and system improvement. Selected to turn around failing customer projects at Covansys.Join my network to discuss business transformation, customer success, and operational excellence.Farid D••••••••@outlook.com

Experience

1. Senior Director Ai Ml- Oci

   Oracle

   Mar 2025 — Present · Seattle, WA, US

   At Oracle, I spearhead a team focused on the world\'s largest AI Infrastructure project (Stargate). My role involves collaborating with diverse teams to ensure seamless delivery, addressing our customers\' essential business requirements. Driving innovation, efficiency in processes, and enhancing operational capabilities to scale.

Education

• University of Phoenix

  Bachelor of Science - BS

Skills

• Pre-Sales
• Data Center
• Software Development
• Pmp
• Leadership
• Consulting
• Software as a Service (Saas)
• Agile Methodologies
• Management
• Business Intelligence
• Software Development Life Cycle (Sdlc)
• Business Process
• Integration
• Project Portfolio Management
• IT Management
• Saas
• Business Process Improvement
• Agile Project Management
• Product Management
• Data Warehousing
• Professional Services
• Project Management
• Outsourcing
• Business Analysis
• Sdlc
• Analytics
• IT Strategy
• Solution Architecture
• Vendor Management
• Entrepreneurship
• Mobile Devices
• Enterprise Software
• Enterprise Architecture
• Requirements Analysis
• Cloud Computing
• Program Management
• IT Service Management
• Team Leadership
• Software Project Management
• Crm