Farheen Khan

About Farheen Khan

Seeking a challenging role in a reputable organization to leverage my skills as a Change…

Experience

1. Change Management Manager

   NTT DATA

   Jan 2022 — Present · Noida, IN

   Designing and developing change management best practices for the organization by following ITIL guidelines and driving Change Advisory Board (CAB) meetings. • Assess the change impact, conduct impact analysis, conflicts, change readiness, and identify key stakeholders to send communication to before approving change. • Ensure all changes follow proper documentation, testing, and validation procedures. • Managing and driving the Change Management Practice from a strategic and tactical perspective to understand the requirement. • Collaborate on trainings, provide input, provide document requirements, and engage with other department stakeholders to ensure that they are comprehensive. • Facilitate analyzing change management data and translate it into meaningful explanations for leadership. • Managing SLA, KPI and CSL as per customer requirements. • Preparing required PPT reports for leadership Meeting. • Proactive Identify the gaps in and find out Solutions as part of Continue improvement. • Capability to Effectively and regularly communicate progress about changes, governance and escalate to management if required. • Integrate change management Activities into the project plan.