Farhad Moiz
Enterprise Account Manager @Vidyard
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WORK HISTORY
Enterprise Account Manager @Vidyard
CA
At Vidyard, I lead the charge in helping enterprises transform their sales strategies through AI-powered video solutions. By merging cutting-edge AI technology with a human-first approach, I enable organizations to personalize outreach, accelerate pipeline growth, and drive revenue at scale.With a strong foundation in enterprise sales and digital transformation, I specialize in AI-driven sales enablement, digital innovation, and video engagement strategies. My focus is on guiding enterprise teams to embrace intelligent automation while keeping authenticity and human connection at the core of every interaction.I’m passionate about the evolving intersection of AI and sales, and how innovative video solutions can create meaningful customer experiences that lead to measurable business impact.Let’s connect and explore how AI and video can revolutionize your sales process.
EDUCATION
Wilfrid Laurier University
BA, Political Science
Mississauga Secondary School
High School Diploma
SKILLS
ABOUT FARHAD MOIZ
Dedicated to delivering exceptional customer experiences and driving business growth through effective leadership and strategic initiatives. With over a decade of hands-on experience in customer-facing roles and five years in managerial positions, I currently lead a dynamic team of 15 representatives, managing a portfolio exceeding $33 million in recurring revenue.Passionate about customer-centricity and fostering team development, I thrive on scaling companies and optimizing operations for sustainable growth. My career highlights include spearheading the Customer Success department to achieve a remarkable 200% increase in expansion revenue within a two-year period. Additionally, I successfully launched Go-To-Market strategies for two new products, driving market penetration and revenue growth.Adept at improving customer onboarding processes, I\'ve significantly reduced onboarding times, increased monthly activity among new customers, and elevated net retention rates for clients within their first six months. Key performance indicators (KPIs) I meticulously track and optimize include Net Retention, Revenue Expansion, Net Promoter Score (NPS), and Representative Activity, ensuring alignment with organizational goals and customer satisfaction metrics.Driven by a commitment to excellence and continuous improvement, I am poised to leverage my expertise in customer experience, team leadership, and business strategy to contribute meaningfully to innovative and growth-oriented organizations.Let\'s connect and explore how we can collaborate to drive mutual success!
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