Farha Khan
Sr. Customer service representative at Optum
- Role
- Customer Service Representative at Optum
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Farha Khan
Customer-focused Senior Customer Service Representative with a track record of delivering high‑quality support, improving customer satisfaction, and driving service excellence. Recognized with multiple awards for performance, reliability, and customer impact. Recently transitioned into the Outreach team, contributing to engagement initiatives while taking on expanded responsibilities. Known for strong communication, empathetic problem-solving, and the ability to manage complex inquiries with professionalism. Passionate about growing into leadership roles and supporting organizational development through collaboration, ownership, and continuous improvement.
Experience
Customer Service Representative
Nov 2023 — Present · Noida, IN
Education
Delhi University
Bachelor of Arts, Art/Art Studies, General
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