Fareed Shaikh

ServiceNow--​> ITIL | ITSM | ITAM-HAM/SAM | CMDB | Power BI | Advanced Excel | 7x GCP Certified |Azure - AZ 900 |5+ YoE | B.E | MTech

Role
Chat Support Representative at TTEC
Location
Nagpur, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Fareed Shaikh

I\'m an experimental learner with 6 years of working and learning experience in IT industry. Currently working with HCL Technologies in the ITIL domain, publishing reports, managing escalation, handling major incidents and ensuring the end-to-end resolution. Also worked on Operating systems like Macintosh, Linux and Windows.Happy to share I have successfully achieved the below certifications:∆ Google Cloud >Digital Cloud Leader>Associate Cloud Engineer>Professional Cloud Architect >Professional Cloud Security Engineer>Professional Database Engineer ∆ Azure > Azure Fundamentals

Experience

  1. Chat Support Representative

    TTEC

    Oct 2025 — Present · Ahmedabad, IN

Education

  • Anjuman College Of Engineering & Technology

    Master of Technology, Computer Science and Engineering

  • Anjuman College Of Engineering & Technology

    Bachelor of Engineering, Electronics and Telecommunication

    2016 — 2020

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Fareed Shaikh — Chat Support Representative at TTEC in Nagpur, MH, IN | Unifers