Fareed Shaikh
ServiceNow--> ITIL | ITSM | ITAM-HAM/SAM | CMDB | Power BI | Advanced Excel | 7x GCP Certified |Azure - AZ 900 |5+ YoE | B.E | MTech
- Role
- Chat Support Representative at TTEC
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Fareed Shaikh
I\'m an experimental learner with 6 years of working and learning experience in IT industry. Currently working with HCL Technologies in the ITIL domain, publishing reports, managing escalation, handling major incidents and ensuring the end-to-end resolution. Also worked on Operating systems like Macintosh, Linux and Windows.Happy to share I have successfully achieved the below certifications:∆ Google Cloud >Digital Cloud Leader>Associate Cloud Engineer>Professional Cloud Architect >Professional Cloud Security Engineer>Professional Database Engineer ∆ Azure > Azure Fundamentals
Experience
Chat Support Representative
Oct 2025 — Present · Ahmedabad, IN
Education
Anjuman College Of Engineering & Technology
Master of Technology, Computer Science and Engineering
Anjuman College Of Engineering & Technology
Bachelor of Engineering, Electronics and Telecommunication
2016 — 2020
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