Fareed Khan

Experience

1. Assistant Manager Information Technology

   Hyatt Place Vadodara

   Jun 2025 — Present · Gujarat, IN

   Core Duties and Responsibilities1. IT Infrastructure ManagementAssist in managing and maintaining servers, networks, databases, and other IT infrastructure.Monitor system performance and ensure availability and reliability.Coordinate upgrades and maintenance with minimal disruption to operations.2. Team SupervisionSupport and supervise IT staff and technicians.Delegate tasks and monitor project progress.Provide technical guidance and training to team members.3. Helpdesk & Technical SupportOversee the helpdesk function and ensure timely resolution of IT issues.Troubleshoot hardware, software, and network problems.Maintain documentation for support processes.4. Project ManagementAssist in planning and executing IT projects.Ensure timely delivery of projects within scope and budget.Coordinate with vendors, consultants, and internal stakeholders.5. Cybersecurity & Data ProtectionImplement and monitor cybersecurity policies and protocols.Ensure antivirus, firewalls, and other security tools are updated.Assist in conducting regular security audits and data backups.6. Software & Hardware ManagementEvaluate and recommend software and hardware solutions.Maintain inventory of IT assets.Ensure proper licensing and updates for all systems.7. Policy & ComplianceHelp enforce IT policies, procedures, and compliance with regulatory standards.Assist in audits, documentation, and reporting as needed.8. Vendor & Stakeholder CoordinationLiaise with external vendors for procurement and support services.Coordinate with other departments to understand their IT needs.9. Budgeting & ReportingAssist in preparing IT budgets and cost control.Maintain reports on IT performance, incidents, and projects.

Education

• MANGALAYATAN UNIVERSITY (Official)

  Master of Computer Applications - MCA